BCBS: Improving the Retail Shopping Experience

Journey Mapping research initiative for the entire Retail line of business.

All BCBS: Improving the Retail Shopping Experience Northern Trust: Feedback Mapping Chi-Route: Transit Stop App Redesign - Transportation Tracking App New Design and Feature Racism & Grindr: Intimate Platform Equity - Research on Minority Responses to "Ethnicity" Filters Brooklyn Arts Exchange New Website Design - Visual Revamp from Existing Site and Style Guide LocalEyez: Local Events App - Web to Mobile Visual Design

BCBS: Improving the Retail Shopping Experience Northern Trust: Feedback Mapping Chi-Route: Transit Stop App Redesign - Transportation Tracking App New Design and Feature Racism & Grindr: Intimate Platform Equity - Research on Minority Responses to "Ethnicity" Filters Brooklyn Arts Exchange New Website Design - Visual Revamp from Existing Site and Style Guide LocalEyez: Local Events App - Web to Mobile Visual Design